Viewing Rejected Records

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We have implemented a new approach for handling rejected records. Records on the dispatch screen can be rejected for a number of reasons. This could include the crew serviced the site despite the customer declining service, weather observed on site, crew incorrectly servicing a location, etc. A dispatcher can reject these records. Those records will not be displayed in the Billing and Contractor Invoice Reports. In order to see those records on a report, you can now select Rejected Records in the filters area.

 

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